Refund, Returns and Cancellation Policy

Refund, Return, and Cancellation Policy for GomyMart

Thank you for shopping at GomyMart! This Refund, Return, and Cancellation Policy outlines our procedures regarding refunds, returns, and cancellations of purchases made through our website (the “Site”). Please read this policy carefully before making a purchase.

1. Refund Policy:
2. 1. • We offer refunds on eligible items within 7-14 days of the purchase date. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received.
      • To request a refund, please contact our customer support team at support@gomymart.in. We may require proof of purchase or additional information to process your request.
      • Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment within 7-14 days.

2. Return Policy:

3. 1. • We accept returns on eligible items within 15 days of the purchase date. To be eligible for a return, the item must be unused, in its original packaging, and accompanied by proof of purchase.
      • To initiate a return, please contact our customer support team at support@gomymart.in to obtain a return authorization (RA) number and shipping instructions.
      • Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service or purchasing shipping insurance for returns.
      • Once your return is received and inspected, we will notify you of the approval or rejection of your return. If approved, a refund, exchange, or store credit may be offered depending on the circumstances.

3. Cancellation Policy:

• • • You may cancel your order for a full refund if it has not been processed or shipped. To cancel an order, please contact us immediately at support@gomymart.in.
    • If your order has already been processed or shipped, it may not be possible to cancel it. In such cases, you may need to return the item following our return policy.

4. Exclusions:

• • • Certain items are not eligible for return or refund, including but not limited to:
      1. Perishable goods
      2. Personalized or customized items
      3. Downloadable software products
    • Please check the product description or contact us for specific details about non-returnable items.

5. Contact Us:

• • If you have any questions about our Refund, Return, and Cancellation Policy, please contact us at support@gomymart.in

By making a purchase on GomyMart, you agree to abide by this Refund, Return, and Cancellation Policy.